Shipping policy

Shipping Policy

Thank you for shopping with us. We are committed to delivering your orders quickly and safely.

Order Processing

  • All orders are processed within 1–2 working days
  • Orders placed on weekends or public holidays will be processed on the next working day

Shipping Time

  • Estimated delivery time: 2–5 working days nationwide
  • Delivery times may vary depending on your location and courier service

Shipping Charges

  • Shipping charges are calculated at checkout (if applicable)
  • Any promotional offers (e.g., free shipping) will be clearly mentioned

Order Tracking

  • Once your order is shipped, you will receive a tracking number via SMS or WhatsApp
  • You can track your order through the courier service

Delivery Policy

  • Please ensure your address and contact details are correct
  • Our courier partner may contact you before delivery
  • If you are unavailable, delivery may be re-attempted

Delays

  • We are not responsible for delays caused by:
    • Courier service issues
    • Weather conditions
    • Public holidays or unforeseen circumstances

Damaged or Lost Packages

  • If your package is received damaged, please contact us within 24 hours
  • In case of lost shipments, we will coordinate with the courier to resolve the issue

Contact Us

For any shipping-related queries: